The digital application "mAiGreece,"  the personalized "Digital Assistant" with the use of artificial intelligence, is available today for all those who are on holiday in Greece. "mAiGreece" was implemented in the framework of cooperation between the Ministers of Tourism Olga Kefalogiannis and Digital Governance Dimitris Papastergiou, with the aim that those visiting Greece, as well as Greek citizens, can easily and quickly have a personalized travel "guide" on their mobile phones.

"mAiGreece" integrates information on sightseeing, museums, archaeological sites, blue-flag beaches, hospitals and health centres, police stations, embassies, and consulates of foreign countries, as well as the content of visitgreece.gr.

In addition, it has an emergency function via a 112 key, which sends a message (SMS) to the operations centre of the Ministry of Climate Crisis and Civil Protection with the geographical location of the sender.

More specifically, citizens visiting our country, but also Greek travelers:

• First, they download "mAiGreece" free of charge on their mobile phone or tablet via the App Store or Play Store
• Then they log in with their personal Google, Apple or Facebook account.
  They then create a personal profile in "mAiGreece", choosing from a set of categories, for example culture, nature, activities, etc., the subcategories that interest them, such as archaeological sites, beaches, cycling, etc.
• It is worth noting that users of "mAiGreece" can submit their queries in natural language, both written and spoken. 

The "Digital Assistant," using geo-location technology (GPS), provides the requested information based on the area where the user is located, while also including visual aids to facilitate the understanding of information about iconic sites and destinations.

It is recalled that "mAiGreece", in order to offer a comprehensive experience to all users when navigating the application, supports 31 languages, including the 24 official languages of the EU, as well as Albanian, Chinese, Japanese, Turkish, Hebrew, Arabic, and Korean.

The project has drawn on resources funded by the Recovery and Resilience Fund, which are earmarked to support the country's digital transformation. They have to do with a Ministry of Digital Governance contract for cloud services, which the Information Society (ISM) is keeping an eye on.

"mAiGreece" was designed using cutting-edge technologies based on AI and cloud computing models and implemented in accordance with the Microsoft Responsible AI Standard, ensuring, among other things, transparency, equality and respect for user privacy and personal data protection (GDPR).

The development of the application was carried out by OTE Accenture and UBITECH, while the technology provider is Microsoft with Azure Open AI technology.